SUBSCRIPTION SERVICES

Whether you are looking for on-demand training, access to the latest software releases, exclusive resources and offers, or just needing expert support – there's a subscription option for you.

 

GET THE MOST OUT OF YOUR SOLUTIONS

With our new, exclusive Hawk Ridge Systems Subscription plans, you have more resources than ever at your fingertips.

Choose from two plans that not only offer the latest software updates and world-class technical support, but also on-demand training through SolidProfessor, SOLIDWORKS certifications, discounts and more!

ESSENTIAL SUCCESS PLAN

ELITE SUCCESS PLAN

Technical Engineering Support
Software Upgrades
SolidProfessor On-demand Training
Exams and Certification Prep
Free SOLIDWORKS Certification Exams
SOLIDWORKS Visualize Standard
SOLIDWORKS CAM Standard
3D Printing Service Voucher
SolidProfessor On-demand Training Site License
“Ask an Expert” Session
Live, Instructor-Led Training Credit
Services Discount

WHY SUBSCRIPTION PLANS?

We’ve been around long enough to know that the one-size-fits-all approach doesn’t really work in our industry. From Fortune 500 companies to those just starting in their garage, every organization has different needs.

That’s why we’ve revamped our Subscription services to include more options for you.

Explore our Elite and Essential plans to determine which is right for your unique business objectives.

solidworks subscription servicessolidworks subscription services

ESSENTIAL SUCCESS PLAN

Take advantage of these exclusive benefits available with your Subscription service plan.

ON-DEMAND TRAINING

Take control of your knowledge and skills with over 7,500 online courses and an expansive library of resources.

TECHNICAL SUPPORT

Questions? Ask us! Our team of engineering and manufacturing experts is available to answer any questions you may have on SOLIDWORKS, CAMWorks, 3D Printers and more.

SOLIDWORKS CERTIFICATION

SOLIDWORKS certifications can be used as a benchmark to measure your knowledge and competency with SOLIDWORKS software.

3D PRINTING VOUCHER - $500

Have you ever wondered how 3D printing could benefit your company’s manufacturing processes but never pursued it?

SOLIDWORKS CAM STANDARD

Get your designs into production faster, avoid costly rework and work from one common model when you have a fully integrated CAM system.

SOLIDWORKS VISUALIZE STANDARD

Utilize your 3D CAD data to create incredible renderings, interactive images & videos, Virtual Reality (VR), and so much more. (Pro & Premium Subscription)

NEW RELEASES AND UPGRADES

Receive the latest versions of SOLIDWORKS software when it’s released. Having the current version helps keep you on pace with clients – and the competition.

ELITE SUCCESS PLAN

Everything that comes with the Essential Success Plan plus ...

ASK AN EXPERT SESSION

Take advantage of our team of design, analysis, and manufacturing pros by scheduling a consultative session with one of our experts.

INSTRUCTOR-LED TRAINING CREDIT - $500

Built for interactive learning and free from lectures, our learning spaces are set up to foster hands-on, lab-based training. Learn from a live instructor in-person or in our virtual training environment.​

SERVICES DISCOUNT

Hawk Ridge Systems provides a wide range of services to get the most out of your SOLIDWORKS product portfolio. Take advantage of the wide range of services we offer at a discounted Elite rate!

SOLIDPROFESSOR ON-DEMAND TRAINING SITE LICENSE

Users with an Elite Subscription Plan have access to a SolidProfessor “site license,” which includes logins for up to 3x the number of Elite SOLIDWORKS Subscription users.

FREQUENTLY ASKED QUESTIONS

What does it mean to be on Subscription?

When you are on Subscription, your organization has access to valuable software releases, service packs, and value-added resources and training provided by Hawk Ridge Systems.

You will receive the latest software releases and have access to all the service packs for your SOLIDWORKS software. Unlimited access to our Technical Support Team, on-demand and online training courses and access to our extensive Knowledge Base of frequently asked questions (FAQs) are just some of the benefits you will receive by being part of the Hawk Ridge Systems SOLIDWORKS community.

What is included in Subscription services?
Subscription service includes technical support from Hawk Ridge Systems, software release upgrades, and access to the Hawk Ridge Systems SOLIDWORKS user community. Depending on the Subscription service package, you will receive access to SolidProfessor online training and on-demand tutorials.
What is the difference between Essential and Elite Subscription?

You will receive the same high quality technical support from Hawk Ridge Systems with either the Essential or Elite package. The advantage of the Elite program is that you will have access to an on-demand site license for SolidProfessor up to 3 times the number of your SOLIDWORKS users. This offers significant value for customers with several users, or those with multiple CAD applications.

In addition, Elite offers “Ask an Expert” sessions, a live instructor-led training credit for $500, and a discount of 20% off Hawk Ridge Systems services.

Why should I purchase Subscription services?

Enrolling in Subscription service helps you get the most out of your SOLIDWORKS software, because access to the latest product releases and expert technical support saves you time and money.

Improved software performance, innovative new product features, live technical support and 24-hour electronic technical support help keep you focused on what matters most designing great products.

Hawk Ridge Systems also offers productivity accelerators with exclusive training options with SolidProfessor for those customers on Essential or Elite Subscription.

What is included in technical support?

- Technical support from 80+ experienced engineers
- Live phone, chat, web, and email support
- New software releases & upgrades
- Access to the Hawk Ridge Systems Knowledge Base with hundreds of articles

What is the Customer Portal?

The Customer Portal is a web-based hub for SOLIDWORKS resources including:

- The latest versions of SOLIDWORKS software and service pack updates
- A Knowledge Base and a wide range of technical documents, such as Help, Tech Tips, Macros, and Best Practices
- Ability to make enhancement requests
- View your service requests (SRs)
- View your software performance reports (SPRs)
- Edit your customer profile
- Share your customer experience with the SOLIDWORKS development team
- Preview SOLIDWORKS beta versions and upcoming SOLIDWORKS Early Visibility (EV) Service Packs

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